Bridgit is a non-bank lender specialising in bridging loans. We fill a gap left open by traditional lenders by offering the only flexible and dependable bridging loan product in the market. We use technology to revolutionise the bridging loan experience and provide a solution fit for the expectation of today's customer.
We’re now three years old, forty people strong and making huge strides. We have 12,000 accredited brokers, we’ve written over a billion in loans and we have picked up a tonne of awards. We’re the 2023 Emerging Fintech of the Year, #4 in the rising star category in the 2023 Deloitte Fast 50, best Fintech Growth Story in the 2024 Fintech Awards, and The Startup Daily 2023 winner of Best Workplace Culture. It’s an exciting time to join the team!
The Role
We are looking for a first-class Credit Manager to join the Bridgit team, based in Sydney, Australia. This role would be suited to someone who is passionate about joining a high-growth start-up in the fintech space, and who thrives in a fast-paced environment.
As a small team, you will get the chance to work closely with the Executive Team, help build the business and directly impact the success of Bridgit.
In particular, you will:
- Lead a small team responsible for the mortgage application process from application through to settlement, delivering a flawless customer journey - every time
- Help Bridgit develop and implement processes & ways of working to drive business maturity and scale, including customer identification, fraud prevention, loan origination and life cycle;
- Help craft & manage team priorities, SLAs and deadlines to ensure we meet our team and company goals
- Champion process improvement and credit automation, constantly making sure our tools are fit for purpose
- Be on point to manage any escalations, complexities or unique customer or broker queries
- Act as our internal policy advocate & guardian: you’ll ensure we are maintaining a high level of compliance, and that our internal and external stakeholders are kept informed of any changes
- Lead the valuation process with external property valuers, including ordering and reviewing valuations;
- Support with our compliance and regulatory processes, including KYC/AML, reporting, credit licensing, and operationalising new products
- Develop training & support materials for both internal and external teams
A bit about you:
- You’ll have at least 5 years’ experience within non-bank credit assessment. First and foremost, you know your craft & and have a high degree of credit decisioning
- You have strong knowledge of non bank credit assessment. and policy and regulation governing residential lending. You will be confident, informed, and interested in market trends and how these may affect Bridgit
- Strong knowledge of all policy and regulation governing residential lending. You will be confident, informed, and interested in market trends and how these may affect Bridgit
- You are Customer Focused, more than anything, your aim is to create positive and memorable customer interactions
- You have some experience with process design, and know how to improve the efficiency and scalability of our credit team
- Innate analytical skills with the ability to identify potential risks and make informed decisions based on document verification.
- You are friendly, energetic, authentic and bring a helpful approach to your work
- You will think like an owner, be passionate to help Bridgit succeed and get stuck into all aspects of the business
Our Culture and Benefits
Bridgit values its team, they are the heart of how we build this business. Along with competitive remuneration, a casual dress code, slick offices and the chance to be part of an innovative, agile fintech, we also offer:
- Employee Stock Option Program – we want each and every employee to share in the success of Bridgit.
- Extra Leave – we offer birthday leave + an additional day of paid leave to be used for life events, celebrations or just a mental health reset.
- Summer Fridays – we finish at 3:30 during the summer months
- Two weeks from anywhere – we encourage employees to work remotely from a location of their choice for two weeks each year.
- Learning and Development – all employees are encouraged and empowered to engage in professional development including a number of learning initiatives run internally.
- Social events – we have a jam-packed social scene, with events throughout the year.
Still not sure? Check out our customer reviews via Trustpilot and check out Glassdoor for the inside scoop from our team.